![]() You will be responsible for the expenses of returning the device. If the device has any kind of problem within warranty coverage and is reported to us within 30 days of purchase date, we will provide both ways ground shipping and cover all the freight costs within the U.S.Īfter 30 days and within 90 days of purchase date, we will take care only one-way ground shipping. We will only offer replacement or repair services after 30 days and within 90 days of purchase. No refund will be issued after 30 days of purchase therefore the device should be received within. We will issue a full refund on any items that are received defective or become defective within 30 days of the purchase date (exclude shipping cost). What is the refund, replace & repair policy? Customer will be responsible for the price difference. The device must be in new condition in order to process the exchange. We allow our customers to exchange devices within 30 days of the purchase date. Please note that unless the item you bought was DOA (dead on arrival), the product you bought will be subject to a 20-25% restocking fee and also keep in mind that you are responsible to ship the device back to us at your own expenses. We accept "No Reason" returns within 30 days of purchase. Unauthorized modification or alteration warranty. Verification of purchase is needed to redeem the warranty.**Īny technical problem (software problem) within 1 year.ĭefects which arise as a result of normal use of the product. ![]() **PLEASE NOTE: Tablet Express only repair and replace products purchased directly from TabletExpress. For any physical damage due to mishandle by shipping carrier, customer must report to us within 72 hours. Our warranty does not cover any kind of physical/personal damages such as cracked screens, broken buttons, etc. For accessories such as batteries, USB cable, and chargers, we provide a 3-month warranty. Tablet Express provides a 1-year limited manufacturer warranty on our devices from the date of purchase.
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